Frequently Asked Questions

General

  • I am a Certified Athletic Therapist in Ireland with the designation CAT from Athletic Rehabilitation Therapy Ireland, and a Canadian Certified Athletic Therapist with the designation CAT(C) from the Canadian Athletic Therapy Association.

  • Athletic Therapy is a profession within sports medicine dedicated to the assessment and rehabilitation of musculoskeletal injuries related to physical activity, sport and the workplace. Athletic therapists (ATs) work in the field at sporting events to assess and manage injuries right when they happen, and/or work in a clinic to assess and manage injuries.

  • Athletic Therapists stand out for our training and skills in assessing and managing on-field injuries during sporting events, including traumatic and medical emergencies. Many ATs work directly for sports teams at games and practices to ensure the health and safety of the players and staff. Clinically, ATs are geared towards treatments to help individuals return to sports and physical activity. All ATs must maintain their credentials in cardiac first response and emergency first response.

  • While many ATs have experience working with highly active individuals, including professional athletes, people of all fitness and activity levels can benefit. This can include those wanting to get into physical activity safely, those returning to physical activity or those who are active on a daily basis with their own fitness plan and goals.

  • I completed my education in Canada. I hold a Bachelor of Arts in Kinesiology and Physical Education from Wilfrid Laurier University (4 years); a Bachelor’s of Applied Health Sciences in Athletic Therapy from Sheridan College (4 years); and a diploma in Massage Therapy (1 year).

    I have worked with several varsity/university level teams as part of my education, completed an internship with MLB’s Toronto Blue Jays, worked with Baseball Canada since 2017 and provided on-field coverage for various sporting events. I have also worked in a clinic since 2017. Additionally, I have completed continuing education courses in a variety of areas, including soft tissue manual skills, shoulder and running injuries and blood flow restriction (BFR) training.

  • Virtual AT works very similarly to an in-person session, except it is done through a video call. You will have completed an online intake form prior to your assessment that covers basic and medical/health information, which allows us to focus on discussing your current injury or goals. I’ll have you go through movements and tests that will help me determine the reason for your symptoms and a plan going forwards. We’ll then have follow-up appointments to discuss how things are progressing and make any changes if needed.

  • Many injuries and conditions can be effectively assessed and managed virtually. This includes acute injuries, which happen suddenly (like sprains and strains), as well as persistent or chronic injuries, which develop over time - sometimes without a clear cause. That’s where a thorough assessment is key to understanding what’s driving your pain and how to address it.

    Common injuries that respond well to virtual care include:

    • Ligament sprains (e.g., ankle, knee)

    • Muscle strains (e.g., hamstring, calf, quad)

    • Tendinitis/tendinopathy (e.g., tennis elbow, golfer’s elbow, jumper’s knee, runner’s knee, Achilles pain)

    • Shoulder and rotator cuff pain

    • Hip pain

    • ITB pain syndrome

    • Low back or neck pain

    • Sciatica

    • Bursitis

    • Patellofemoral knee pain

    • Osteoarthritis

    • Medial tibial stress syndrome (shin splints)

    • Plantar fasciitis

    If your injury requires a different approach, I’ll help guide you toward the right care.

  • Virtual care can be just as effective as in-person care for many musculoskeletal conditions. Current research shows that virtual care provides comparable outcomes to traditional care, including pain relief, improved function, and adherence to exercise programs. Studies also highlight the unique benefits of virtual care, such as greater convenience, flexibility, and accessibility, which can improve patient engagement and long-term success. While hands-on techniques aren’t included, effective rehabilitation is built on education, exercise, and load management - all of which can be delivered virtually with excellent results.

  • Education and active rehab are the foundation of long-term recovery and resilience. Understanding your injury - why it happened, what influences pain, and how to manage it - helps you make informed decisions and take control of your rehab process. Research consistently shows that active approaches, like progressive exercise and load management, lead to great outcomes. Rather than relying on temporary fixes, this approach builds strength, confidence, and trust in your body, so you’re not just recovering - you’re becoming more resilient and better prepared for the demands of your sport or activity.

Appointments

  • Appointments can be booked either online by clicking the “Book Now” button on the website which takes you to the Jane App online booking, or by contacting me by phone or email listed below.

  • One hour before your scheduled appointment, you will receive an email with a link to join the video call. When you are ready, clink the link and I will join the call when I am available.

  • Initial assessment €70
    15 minute follow-up for a quick check-in and questions/adjustments €15
    30 minute follow-up for longer discussions and review of exercises €30
    60 minute follow-up for full supervision of and execution of exercises €50

  • New patients or new injuries are required to book an initial assessment lasting 60-90min. This is how we can adequately assess your injury and explain your plan.

    Follow-up appointments are based on your needs and plans.

  • Patients are reserving appointment times that may otherwise be available to others. We kindly ask that you arrive punctually for your scheduled sessions and avoid same-day cancellations whenever possible.

    A fee of €20 may be applied for missed or last-minute cancelled appointments.

    Patients who are late may not receive their entire treatment time based on scheduling and may still be charged for a full appointment. In the case of a practitioner being late, the full appointment time will still be given with no further compensation. If you then cannot stay for the full appointment, the appointment will be rescheduled.

  • A doctor’s referral is not required unless your insurance provider requires one for submission.

  • Prior to the start of the assessment, you will need to fully complete your intake form which will be provided when you book the appointment. Please have any additional information you may have (doctor’s note, imaging reports) readily available. The only other requirements are some clothing you can move in and adequate space to move or lie down. Exercise equipment is optional as we will build your plan around what you have available to you.

  • If in your assessment we determine that your injury could respond well to hands-on treatment, we will have a discussion on the use and role that hands-on treatment can have for your condition. We can work together to find a provider to help with your needs.

  • This will depend on the current presentation of your injury and what is discussed during your assessment, but there is a good chance that exercises will be given that fit in with your schedule, equipment availability and goals.

  • Absolutely. Having multiple professionals that fill different roles can be valuable in your injury recovery. Second opinions or differing views of injury can also be helpful.

  • There are many different ways we can assess progress. These can include objective measures like questionnaires that are validated to measure an aspect of your injury, or repeat tests like timed squats or push-ups to compare to our assessment. Subjectively, this can include bouts of pain lasting a shorter time, less intense or less frequent pain or doing more with the same level of pain.

  • Having a thorough understanding of someone’s training history, when and how the injury occurred and what movements/activities aggravate or alleviate pain are the key to forming a rehab plan, regardless if it is in-person or virtually.

Billing and Payment

  • You will need to check with your individual insurance plan if they cover Irish Athletic Therapists with the designation CAT or Canadian Athletic Therapists with the designation CAT(C).

  • Clients will receive an email following their appointment with a link to pay for their session online through the same program used to book appointments. Payment is expected within 24 hours.

  • While your insurance plan may have coverage for Athletic Therapy, I am not currently set-up to do submissions on your behalf.

    Upon payment, you will receive a receipt that highlights the nature of the appointment, the cost and my designations that you can submit to your insurance.